Privacy Policy
Effective Date: June 2022
At GlonexTech Africa, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information, including geo-location data, when you use our GPS tracking services and visit our website glonextech.africa.
1. Information We Collect
We collect the following types of information to provide our GPS tracking services:
a. Personal Information
- Name
- Contact details (email address, phone number)
- Payment information (if applicable)
- Account credentials (username and password)
b. Geo-Location Data
- Real-time GPS location of tracked devices or vehicles.
- Historical location data for tracking purposes.
c. Non-Personal Information
- Device information (e.g., hardware model, operating system).
- Browser and usage data when accessing our website.
2. How We Collect Your Information
We gather your information through:
- Direct Input: When you register for our services or contact us for support.
- Automated Collection: Through GPS-enabled devices linked to our tracking platform.
- Cookies and Web Tracking: When you interact with our website.
3. How We Use Your Information
Your information is used for the following purposes:
- To provide and maintain our GPS tracking services.
- To deliver real-time updates and alerts on device or vehicle locations.
- To generate reports and analytics for operational purposes.
- To enhance system performance and user experience.
- To comply with legal obligations and address disputes.
4. Geo-Location Data Privacy
We understand the sensitive nature of geo-location data and commit to the following:
- Limited Access: Only authorized personnel can access your location data.
- Purpose-Driven Use: Geo-location data is used strictly to provide the requested tracking services and generate relevant reports.
- Data Retention: Location data is stored securely and retained only as long as necessary for service delivery or as required by law.
- Anonymization: When possible, we anonymize location data for analysis to protect individual privacy.
5. Sharing Your Information
We do not sell your personal or geo-location data. However, we may share your information with:
- Service Providers: Third-party vendors who assist in delivering our services (e.g., hosting or maintenance), bound by strict confidentiality agreements.
- Legal Authorities: If required by law or to protect rights, safety, and property.
- Authorized Users: Geo-location data may be shared with individuals or entities explicitly authorized by you (e.g., fleet managers).
6. Data Security
We implement robust security measures to protect your information, including:
- Encryption of geo-location data during transmission and storage.
- Access control protocols to prevent unauthorized access.
- Regular audits of our systems and practices.
7. Your Rights
You have the following rights regarding your personal and geo-location data:
- Access: Request a copy of your data.
- Correction: Update or correct inaccuracies.
- Deletion: Request deletion of your data (subject to legal obligations).
- Opt-Out: Restrict the collection of non-essential geo-location data.
To exercise these rights, contact us at privacy@glonextech.africa.
8. Cookies and Tracking Technologies
We use cookies to:
- Enhance website functionality.
- Recognize returning users.
- Analyze website traffic.
You can manage cookie settings via your browser.
9. Retention of Data
Geo-location data and other personal information are retained only as long as necessary to provide our services or as required by applicable law. When no longer needed, data is securely deleted or anonymized.
10. Children’s Privacy
Our services are not intended for individuals under 13. We do not knowingly collect information from children. If we become aware of such collection, we will promptly delete the data.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal compliance. Updates will be posted on our website, and we encourage you to review this page periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our handling of your geo-location data, please contact us:
GlonexTech Africa
Email: info@glonextech.africa
Phone: +27615886453
Address: Studio 5, Bridgewater 2, 4 Conference lane, Centry City, 7441, Cape Town